HealthTap provides various accounts for both individuals and businesses alike. Which type of account you select depends on your individual needs and preferences.
This service is free and allows you to post questions about your health and receive answers from qualified doctors. Additionally, you can earn badges, awards, as well as view a doctor’s reputation level.
Free
With a free HealthTap account, you can ask questions and receive answers from doctors within hours. They promise to answer all inquiries in straightforward language.
This service is HIPAA-compliant, keeping your personal information secure when texting or video chatting with a doctor. Additionally, it enables you to get prescriptions and lab results from an experienced healthcare professional.
Users have the option of either a free or paid plan, depending on their requirements. Patients may even utilize their insurance coverage as payment for a visit.
HealthTap strives to enhance patient engagement and reduce medical costs through telehealth technology. Its team of highly-qualified experts uses AI in combination with qualified physicians in order to deliver reliable telehealth services that can be trusted.
Prime
HealthTap Prime gives patients unlimited 24/7 access to two doctors per device. Here, they can ask questions, get prescriptions, arrange referrals and take advantage of special offers on medical tests and referrals.
People with insurance or a premium account can access this service at an annual cost of US$100. That includes $10 extra for any other users in your household who also utilize it.
HealthTap to increase patient engagement by offering tools that ensure they adhere to their medical regimens. According to, up to 50% of those on such regimens don’t adhere to them.
The company also provides a question submission service, where users can anonymously submit questions to doctors at no cost. Doctors usually answer these queries within 24 hours.
Premium
HealthTap provides a premium account for users seeking a more personalized experience. With it, you can hold private consultations with doctors online and securely upload photos of your medical records.
Individuals can access the service free of charge, while enterprise customers must pay a subscription fee. Notes that this makes the site more scalable and provides users with improved access to doctors.
During a virtual consultation, the service also utilizes artificial intelligence to connect patients to doctors’ recommendations for treatment or other resources. For instance, it might suggest a therapist for depression treatment.
HealthTap will grant free licenses to HOPES(tm), enabling non-profit organizations serving underserved populations with its technology in order to provide better care to those in need.
Family
Family accounts allow you to add more clients to your account in such a way that they all share the same financial data and purchases. This is done by creating one “master” account which handles all payments and purchases for all linked client accounts as family members.
HealthTap’s mission is to give everyone instantaneous access to top-notch affordable healthcare. It does this through technology that efficiently directs individuals towards peer-reviewed, personalized health information and connects them with the appropriate doctor as quickly as possible.
It is part of an evolving trend that seeks to give patients more control over their healthcare decisions. To do this, more information is provided and online and phone consultations can be completed anytime – day or night.
Conclusion
HealthTap offers various types of accounts to cater to the different needs of individuals and businesses. The free account provides users with access to qualified doctors who can answer their medical questions and provide prescriptions in a HIPAA-compliant environment. The Prime account gives unlimited access to two doctors per device, while the Premium account provides a more personalized experience through private consultations with doctors online. The Family account allows multiple clients to use one master account for all payments and purchases. HealthTap’s mission is to give everyone affordable healthcare by providing peer-reviewed health information and connecting patients with appropriate doctors quickly through technology.